Report Detail

Available Reports

The following table shows a brief description of the objective of each report. Refer to the full table description for more detail.

Report Name	Objective
Aged Debt	Shows all accounts with outstanding balances with the associated ageing profile of the debt
Average Revenue Per Customer & Account Type	Monthly spend report per Account per month
Billing Summary	A summary report of billing by bill cycle, to ensure billed revenue can be tracked over time.
Customer Accounts On Active Credit Control Procedure (Summary and Detail)	Shows basic details of customers in CMP Credit Control Procedures.
Customer Accounts With Open Query Amounts	Shows all Customer Accounts with an amount in query and age of that query.
Disconnected Subscribers (Summary and Detail)	Identifies all subscriptions that are disconnected in the reporting period - by the reported reason for disconnection.
Invoice Audit Trail	Lists all invoices posted to the Sales Ledger in the reporting period.
Monthly Billed Services & Nominal Codes	All billed services per Nominal Codes per month
Overdue Unresolved Work Flow Events	Total count of Events which have passed the Resolution Required By date/time.
Payments In Suspense Account	Details all currently unapplied cash, the balance and the ageing of the items.
Receipts Audit Trail	Provides a listing of all receipts received in the reporting period.
Unbilled Usage Summary Report	Details unbilled usage allocated to subscribers in CMP.
Usage Reconciliation	Provides a breakdown of usage by type (e.g voice, text, data), origin and destination, compares wholesale vs retail and identifies variances.
Workflow Events Report (Summary and Detail)	Summary and supporting details of all workflow events, related to the collection process, that are raised within the reporting period.